Separating the customer’s key records and the locksmith’s proprietary methods may be impossible to do. The means of generating key combinations may be proprietary to the locksmith. Master key schematics are uniquely developed by the originator with the originator being the best source for additional expansion.ģ. The level of system integrity can only be maintained when a single vendor provides all keying services.Ģ. Many locksmiths demand exclusivity to the means of generating key combinations for the following reasons:ġ. To the locksmith, giving up the means of generating key combinations is tantamount to relinquishing control, which then leads to the dissolution of the relationship with the customer. The locksmith considers the means of generating key combinations more as a tool that the locksmith purchased to develop the product (key combinations) that the customer purchased. There is no advantage in letting the local or regional locksmith manage these crucial records as the outcome are usually inconsistent and result in non-compatible data collection.įrom locksmith’s perception, there is a lot of time invested in creating then maintaining keying systems, as the customer was never initially charged for this time. This is perceived by the customer as an encumbrance or lien created by the locksmith.Ĥ. When the customer requests information from the locksmith relating to the key combinations, the customer is “hit up” with an unexpected surcharge. The customer begins to wonder if that key records and materials privy to the customer’s keying systems are being held “hostage.”ģ. Most of the time locksmiths are reluctant, not capable or directly refuse to comply with the request. Sometime during the process of integrating records into a single database, locksmiths are asked to produce key control records pertaining to keying projects that they have participated in. Locksmiths tend to develop then maintain the means to generate keys based on personalized techniques or non-standardized practices.Ģ. There is little standardization when it comes to interpreting the means to generate key combinations. When surveyed as to why, many large scale customers cite the following issues:ġ. Many customers whose business plan requires the management of a large keying system prefer to bring the expertise in-house, or alternatively delegate the management to entities (like national service providers) that in turn, manage locksmiths. The possession of materials that pertain to the customer’s key control can create discord between the customer and the locksmith, especially when those resources are necessary to generate the combination of the keys.
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